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Return Policy.

At Ice Street, we want you to love your purchase. If you're not completely satisfied with your order, we offer a hassle-free return process to ensure your shopping experience remains smooth and enjoyable.

Eligibility for Returns

Return Window

You have 30 days from the delivery date to return any eligible items.

Condition of Items

Items must be unworn, unwashed, and in their original packaging, including tags and labels, to qualify for a return.

Non-returnable Items

The following items are not eligible for return: Final sale or clearance items, Gift cards, Intimates (such as underwear and swimwear) due to hygiene reasons, Custom or personalized products

Why can i not find my ad at the top of the page

Your ad will be posted immediately after submission and filtered based on the amount of money allocated to it. The more you pay per user, the higher your ad's visibility. Additionally, the time of posting influences how quickly your ad reaches your target audience, ensuring you get the best engagement for your investment.

How to Initiate a Return

Go to the "My Orders" section of your Ice Street account, Find the order you wish to return, select the eligible item(s), and follow the on-screen instructions to generate a return label, Once your return request is approved, print the provided return shipping label, Pack the items securely in their original packaging, attach the return label, and drop it off at your nearest shipping facility.

If you checked out as a guest, you can visit our Returns page and enter your order number and email address to begin the return process.

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Copyrights 2024, Ice Street Hq.